| Home > Customer Service > Our Delivery policy |
Delivery by a ® FloristWe can deliver flowers, plants, and specialty gifts to almost 100% of the United States and Canada. We can also deliver flowers, worldwide, to more than 150 countries across the globe. To place an international order, or for more specific information on the 150 countries we serve, please visit our International Shop.Unfortunately we cannot guarantee delivery at a specific time of day. Substitution may be necessary to ensure your gift is delivered on the day you requested. Taxes are based on prevailing rates in the delivery area. In most areas of the United States and Canada, orders placed as late as 2p.m. in the recipient's time zone can be delivered that day (earlier times may apply to some areas and at holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 12 noon in the recipient's time zone. Funeral arrangements require additional lead-time. If your sympathy or funeral order requires delivery at a specific time of day see below:
International Deliveries. Outside the United States and Canada, flower and plant orders placed by 2p.m. Eastern Time can be delivered the next business day. Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability. Prices may be subject to change for certain countries. You will be contacted if additional funds are required.
Delivery by UPS®At this time, flowers, plants, and specialty gifts delivered by UPS® are only available for delivery in the United States and Canada. Next Day, Two Day, Standard Delivery (within 3 business days), or Saturday Delivery are available for most products. Perishable items may require Next Day or Two Day Delivery to avoid spoilage. Delivery to hospitals and remote areas may take an additional 3-5 days. Taxes are based on prevailing rates in the delivery area. Shipping address changes will result in a $10.00 charge and order cancellations will result in loss of delivery fee.
|